Where the alleged experts quoted in the article go wrong is that they miss the point. It's simply the concept of a "home page" as the inevitable landing page / first point of entry for visitors that Google et. al. are making less relevant.
With any page in the site potentially serving as the "first contact" a visitor might have with your site, it seems to me that good design (particularly obvious, easy-to-use, logical navigation) becomes even
more important. It's not about designing a site as a hierarchy with a standard "path" through from Point A (the home page) to Point Z. And it's not about tossing the idea of logical site navigation totally out the window -- which virtually
guarantees visitors will only hit the one page and leave.
I mean, the whole idea is to present an appealing site. One that appears to offer (and that actually does offer) compelling and useful content. One that makes it easy for visitors to orient themselves as to where they landed in the site, and where other related information might be found. One that encourages and guides visitors to completing the action the website owner most wants them to do.
The advice offered in the article might be appropriate in some cases for state agencies, which is who the "expert" generally works with. Their sites often serve a different function than business websites -- although I've come across
many occasions where state government sites need to do a better job of making their sites easy to navigate, too.
The search engines don't always land the searcher on the exact correct page -- sometimes you end up "close but no cigar." Without good design and logical navigation, it's more difficult than it has to be for the visitor to find the information they really want. Those visitors may indeed simply hit the one page and leave, but it's
not because they've found what they were looking for.
Frankly, I just don't see content versus design/navigation as an either-or situation. If you want a successful business website, both are equally important.
My
--Torka