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Old 10th August 2007, 03:35 PM   #1
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Default Virtual Talking Characters

The Small Business Trends Radio Show recently featured a program titled:
Virtual Talking Characters Can Add To Your Bottom Line.

Increase communication with your visitors. Welcome your visitors back and deliver a new pitch for each visit through progressive messaging. The software remembers, through cookie technology, the number of times a particular visitor has been to the site and can progressively speak to them and encourage a sale.
Anita Campbell of Small Business Trends is currently using one on her site. Click here to check it out. It's pretty neat.

There are a lot of ways that this can be useful for online businesses and the featured guest Adi Sideman, CEO of Oddcast, offers many useful insights, tips, and suggestions during the audio interview.

For anyone looking for something unique to increase sales and hold customer's attention - consider this technology and listen to the audio interview to learn more. And I'm curious. . .is anyone else out there currently using this technology on their site? What are your thoughts on this?

Staci Wood | Small Business Trends Radio | Small Business Trends
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Old 13th August 2007, 06:45 AM   #2
Corey Bryant
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I think it is a pain in the butt, quite honestly. I never cared for music added to a website and certainly not anyone telling me something on a website. I have always hate to shop - I hate it when someone comes up to me in the store. When I want help, I will find out.

Just the other day, I was looking at something at the new Office Depot, waiting for my roommate to get off the phone. The rep came up, asked me how I was doing. To which "I replied, I am good, how about you?" He did not say anything for about 30 seconds and then asked, "Can I answer any questions?". I told him no and he stayed here another 15 seconds and asked if he could help me. I told him that I was waiting on my roommate to get off the phone and if you could make that happen, then yes, you could help me, otherwise no.

They really should be careful what they ask and I consider it an intrusion when they start balring something on my speakers. I actually thought about not even getting speakers on my new system because of this technology

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Old 14th August 2007, 10:23 AM   #3
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I do agree about the music. It can be quite a shock when you have your volume up and enter a site with music. On the other hand, I think a short personal talking message could be nice. Just something to let the customer know that there is a real person on the other end.

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Old 14th August 2007, 10:46 PM   #4
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My speakers are in my monitor - 95% of the time they are OFF. I only turn them on when I know I want to hear something. Music on sites annoys the heck out of me, especially when it doesn't go away after closing the page. The avitars were fun for about 5 minutes, like all other animation, but in general I find them distracting and annoying. And when they honk up a page load time down right irritating.

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Old 23rd August 2007, 11:41 PM   #5

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I work for a restaurant chain that is now looking into using the "Talking Character" on their site. Want to thank Anita for the intro.

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