Originally Posted by Urban Media Bos
It all depends on your industry. I believe twitter is the best sm platform for most small businesses. It is one of the first questions I ask on an evalution of a client. It is not so much how many followers you have, more importantly it is about your influence rate. How many people are going to reach and retweet your information. Your reach is incredible and the API tools available outside of twitter are un matched
I agree with you that it all depends on your industry, however Twitter and Facebook stand out. It is through the social network websites that you can also regularly talk to avid customers. You can create an ambiance of closeness to people and thus will make your business very valuable for them.