I believe success follows those who first determine exactly what they want and then follow it with hard work.
I just read the success story of Fantastic Services and its founder Rune Sovndahl and all I can say is this is a must-read for entrepreneurs.
Living in London I was aware of Fantastic Cleaners as their branded vehicles can be seen up and down the lanes, but its now I learned they really mean business.
Here's a quick quote I like:
In order to have customer satisfaction, you need happy staff.