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Old 18th February 2012, 10:32 AM   #1
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Default What Are Some Innovative Ways Small Businesses Can Use Social Media?

When small business owners hear about social media their attention immediately goes to Facebook and Twitter. They think of social media as a place where customers go to gossip and complain about their businesses or where business owners can go to publicize their products. This limited view doesn’t do full justice to the potential social media holds for small businesses. There is lot more to social media than just Facebook postings and Twitter broadcasts. Below we show how you can use those and other tools in interesting ways to improve your business.

Read more - http://www.angelbusinessadvisors.com...-social-media/

What are some of the other ways have you used social media to improve small business?

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Old 19th February 2012, 08:31 PM   #2
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Thanks for sharing! Social media is also a good platform for creating community for your brand, such that experienced users of your brand can help the new customers.

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Old 30th March 2012, 04:26 AM   #3

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Thumbs up What Are Some Innovative Ways Small Businesses Can Use Social Media?

Social Media is a best way for small business, Because In this day social media is a most popular platform for communication.

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Old 5th April 2012, 08:32 AM   #4

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I appreciate the article because I'm just now getting into Social Media. And for many younger consumers, social media is already the primary method of communication.

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Old 9th April 2012, 10:00 AM   #5

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Social media is an excellent way to interact with your customers. If there are queries, for example, you can provide answers in real time.

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Old 11th April 2012, 01:15 PM   #6

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Default Good Point

Social media is the future.

As far as the complaining, if you're a business owner, don't ignore this or even look at it negatively.

Use this as a chance to redeem your business directly to the customer. And if not, at least you know what you are doing wrong to improve your business practices.

Think about it, by simply addressing concerns people have you are making your product or service better and better. And for you small businesses, this might save you time and money on doing surveys.

"But people keep posting all negative feedback, I know some people like my product"

Recommend that satisfied customers post their positive experiences on your Facebook or Twitter page. Possibly offer some type of coupon or other incentive to have people remember to post their experience on your page.

Point is, social media is NOT going away anytime soon. Jump on the bandwagon and harness its power.

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Old 13th April 2012, 02:24 AM   #7
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I think a lot of businesses tend to forget to be “social” when dealing with social networking. Yes you can advertise your products, but you should also be gathering information about your product from the users. Take in what they like about it and what they dislike about it. This sort of information and feedback can be very beneficial for improving your product.

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Old 13th April 2012, 06:46 AM   #8
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Originally Posted by ilovemedia View Post
I think a lot of businesses tend to forget to be “social” when dealing with social networking.
Agreed! This is why many businesses can't enjoy any social media booming with their business. Engaging more & more with social media users will help to create a community which will be helpful for business promotion.

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Old 16th April 2012, 04:34 AM   #9

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[quote=ilovemedia;167831] “Yes you can advertise your products, but you should also be gathering information about your product from the users."

Completely agree - perhaps the strongest aspect of social media sites such as facbook is that they provide unprecedented access to information about your target audience as well as providing a platform to promote your own business. - it is a two way means of communication which is what makes it so effective.

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Old 16th April 2012, 09:28 AM   #10

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Aside from Twitter and Facebook, the latest social media for business promotion is Pinterest. Being a member of Pinterest allows you to promote pins or images and create a community of online users with the same interests. It is also an effective way to increase your potential clients.

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