thejenn
22nd February 2007, 03:35 PM
Authored by: Karon Thackston
Full Text: http://www.searchengineguide.com/thackston/2007/0222_kt1.html
A Snippet:
Allurent, Inc. gave the following details from their Online Customer Experience Survey. A total of 82% of consumers who participated said having a frustrating online shopping experience would make them less likely to revisit a retailer's site. That's expected. The survey continued by saying if the experience improved, visitors would be open to buying more from the offending sites.
Full Text: http://www.searchengineguide.com/thackston/2007/0222_kt1.html
A Snippet:
Allurent, Inc. gave the following details from their Online Customer Experience Survey. A total of 82% of consumers who participated said having a frustrating online shopping experience would make them less likely to revisit a retailer's site. That's expected. The survey continued by saying if the experience improved, visitors would be open to buying more from the offending sites.