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Customer Complaint... How To Respond?
"I thought about how to explain to him WHY I don't offer phone support. ...I was going to tell him in a nice way that if he would like to have his rates raised in order for me to provide him with a phone number that's fine but I don't want to come off as rude as he did. Any thoughts?"

Taxes, 1099 For Someone Out Of The Country?
"I'm using TurboTax and I had some web work done(graphics) so I figured that fell under Contract Labor but when I read it it says anything over $600 requires you to send a 1099-MISC to the contractor. My question is, the guy is from Croatia so do I still have to do this?"

Ebusiness And Brick And Mortar Question
"I have found several companies that wholesale out but they are asking that I have a brick and mortar business. (I'm an ebusiness). Is there a way around this problem legally so I can get their great products to sell. I was thinking maybe leasing a small office or checking zoning for my garage and even storage units but I have found little information in a few hours of my search."

How Do You Get Ideas For Blog Posts?
"Working on projects that you find yourself emotionally invested in ensures they will continue to grow in the lean times. Trying to make a business on a topic that's "hot" is going to be work - and if you need to write 20+ articles a week for your blog to keep readers coming back and traffic numbers growing, well, would you rather it be on topics you enjoy, or something that's work?"

Customer Complaint... How To Respond?
"I thought about how to explain to him WHY I don't offer phone support. ...I was going to tell him in a nice way that if he would like to have his rates raised in order for me to provide him with a phone number that's fine but I don't want to come off as rude as he did. Any thoughts?"

Taxes, 1099 For Someone Out Of The Country?
"I'm using TurboTax and I had some web work done(graphics) so I figured that fell under Contract Labor but when I read it it says anything over $600 requires you to send a 1099-MISC to the contractor. My question is, the guy is from Croatia so do I still have to do this?"

Ebusiness And Brick And Mortar Question
"I have found several companies that wholesale out but they are asking that I have a brick and mortar business. (I'm an ebusiness). Is there a way around this problem legally so I can get their great products to sell. I was thinking maybe leasing a small office or checking zoning for my garage and even storage units but I have found little information in a few hours of my search."

How Do You Get Ideas For Blog Posts?
"Working on projects that you find yourself emotionally invested in ensures they will continue to grow in the lean times. Trying to make a business on a topic that's "hot" is going to be work - and if you need to write 20+ articles a week for your blog to keep readers coming back and traffic numbers growing, well, would you rather it be on topics you enjoy, or something that's work?"

Strategic Planning – Facts You Should Know
morebusiness.com - The primary focus of strategic planning is to create a broad outline of sustainable actions that the organization will undertake for attracting more customers and increasing sales volumes.

Home Business Guide to Understanding Trademarks and Protecting Business Names
powerhomebiz.com - The business name is the most important intellectual property asset, yet many small and home-based entrepreneurs fail to take steps to protect their business names.

Microsoft Warns of Daylight-Saving Time Software Flaws
smallbizresource.com - Microsoft is warning customers that the early switch to daylight-saving time this year isn't accounted for in a number of its products.

Automating Fixed Asset Management
smartbiz.com - Proper fixed asset management is worth the time and effort. The payoff can take place in a matter of months. Consider the number of fixed assets currently owned by your business: buildings, automobiles, trucks, desks, bookcases, chairs, computers, printers, and more. The list adds up quickly and fixed assets are likely your company’s most costly investment.

Ten Ways You Should be Using the Web
smallbiztrends.com - If you think having a website is your entire Web presence, one industry executive says you are missing the boat.

Are You Franchisee Material?
entrepreneur.com - We asked franchisors what they want in franchisees, and 4 qualities rose to the top. Find out if they're looking for you.

This Time It's Mine
businessweek.com - Why high-powered women are leaving Corporate America to become entrepreneurs.

Customer Relationships Are Key to Your Marketing Strategy
about.com - Take a few moments and think of all the inactive customer files you have in your file cabinet. Business owners often make the costly mistake of servicing a customer once then assuming "they'll stay" as a customer or client without maintaining and growing that relationship.

How an Inventor Got A Skate-Shoe Rolling
startupjournal.com - Many amateur inventors dream of creating a million-dollar product in the garage, but usually the only thing that ever comes out of that garage is the family car. Roger Adams, the creator of a new kind of skate-shoe, beat the odds.

US Online Ad Spending: Peak or Plateau?
emarketer.com - Ad dollars continue shifting to the Internet.

Local Online Video Advertising Forecast to Double
emarketer.com - The Internet does change everything. Another barrier between media has fallen.

R.E.S.P.E.C.T. - Your Client's Communications Preferences
smallbusinessbrief.com - We are absolutely overwhelmed with ways to transmit information. Current studies indicate that e-mail is the business communication tool of choice. However, many people still prefer the telephone which has been an office staple since Alexander Graham Bell spoke to Mr. Watson from another room.

Wanted: Online Classifieds
ecommerce-guide.com - While Web shops and auctions are usually the preferred channel for selling online, it seems more and more major players in the e-commerce industry are looking to classifieds ads as another way e-tailers can both gain exposure and sell their goods.

Microsoft's $100K Giveaway
smallbusinesscomputing.com - What would you do with your business if you had $100,000 for a technology makeover? That's usually a rhetorical question, but in this case it's not. As part of its Small Business Summit, which runs from March 19 to 23, Microsoft plans to give a small business a $100,000 Total Technology Makeover.

Search to Start
pcmag.com - If you've become used to surfing your Program Menu to get to applications, you'll be in for a shock when you first use Microsoft Windows Vista.

House committee approves small-business tax cuts
reuters.com - A House committee this week approved a $1.3 billion bipartisan tax package for small businesses aimed at boosting support for an increase in the federal minimum wage.

How To Set Up A Secure Local Network
forbes.com - Whether you are the proud owner and proprietor of a café, consulting firm, design shop, boutique, bike shop or any other small business, networking--both of the wired and wireless varieties--will and should be a paramount concern throughout the life of your business.

Marketing Your Business on Craigslist
entrepreneur.com - Learn how to showcase your products and services on this popular online marketplace.

Dialing for Small-Biz Dollars
businessweek.com - Pay-per-call ads are luring to the Web service-oriented businesses that don't have Web sites and prefer calls over clicks to rack up sales

Online Shoppers Ask for More Detailed Copywriting
smallbusinessbrief.com - According to respondents, visitors want specific "interactive and engaging features" when they shop online. One of those "engaging features" included better copywriting. Specifically, "68% want the ability to 'feel' merchandise through better imagery, more product descriptions and details."

Top 10 Article Writing and Submission Mistakes That Stop Sales
smallbusinessbrief.com - Have you submitted articles to the high-traffic web sites and article directories, but had few people come to your site to buy?

How to Build a Niche Site with a BLOG
businessinfoguide.com - Building niche sites is all the rage these days.

Create A Website on a Small Budget
improvetheweb.com - The barriers to enter the online world are pretty low, but to actually make an impact, you may very well invest a reasonable amount of money in your website.

Starting a Product-Based Business
powerhomebiz.com - Do you have a great product but don't know how to turn it into a winning venture? Learn the 12 steps of starting a business and become a successful small manufacturer.

Chasing the American Dream
money.cnn.com - Political refugees flee the worst places on earth to launch businesses in America.

The Business Of Love
forbes.com - What is the price of love? Try $17 billion. That's how much throbbing hearts will spend on Valentine's Day this year.

Study: Inc. 500 Companies Fast Adopters of Social Media
foxnews.com - The nation's fastest-growing private companies are making use of social media — including blogs, social networking and podcasts — at a rate more than twice that of Fortune 500 companies, according to a new study.

How to Find Ideas For a New Business
startupjournal.com - If you're thinking about starting a small business in retirement, dare to let your mind run out a little bit about what type of business it might be.

The Role of Memory In Website Content and Advertising
sitepronews.com - The primary goal of all advertising, including website content is to be remembered. No matter what other marketing goal you want to achieve, if your audience doesn't remember your presentation, it is a wasted effort and lost opportunity.

Navigating Sales Tax Laws
ecommerce-guide.com - To sort out the facts from the fiction, Ecommerce-Guide.com scoured the Web and spoke with the experts. What we discovered could not only potentially save you thousands of dollars in back taxes, interest and penalties, but keep you out of jail.

Using Temporary Employees
nfib.com - Flexible employment, or as it's referred to in some businesses, "non-traditional staffing and scheduling," has become increasingly popular as companies rely more on arrangements than full-time employment for covering certain needs.

Advertisers Continue to Miss the Mark With Women
marketingprofs.com - Let's review. Women make 80 percent of all purchases. They buy more electronic equipment, vehicles, and home-improvement products than men do. Nevertheless, many advertisers not only create ads that will appeal only to men but also insist on showcasing ones that will actually turn women off.

For Specialty Retailers, Love Is in the Air
inc.com - Americans now spend more than $13 billion on Valentine's Day. That's good news for companies that make teddy bears, chocolates, and other romantic gifts.

Writing a Good Press Release
morebusiness.com - A press release or media release is something that most people shirk from writing. This is because on the face of it, it appears to be a difficult task. But the fact is that it is not complicated at all and with a little patience and dedication, you can become used to compiling and designing press releases for your company.

Organic Foods on the Rise
entrepreneur.com - An organic food business can be your ticket to au natural business success.

No Brainers: 27 Low or No-Cost Ways to Improve Your Next Tradeshow
smallbusinessbrief.com - There are lots of ways to improve your team's performance at tradeshows. From snazzy new displays to intensive training to rewards and incentives for top producers, it's difficult to even count the myriad ways What's not difficult is to realize that some of these improvement methods come with hefty price tags.

Is the Back of Your Business Card Blank?
smallbusinessbrief.com - A big business mistake many people make is spending a lot of time and effort on a new business card and not utilizing the space on the back. Look at that stack of cards in your drawer with the rubber band around them. Most are printed one side only. Marketing space gone to waste.

What Are Web Widgets?
smallbusinessbrief.com - A web Widget is a small, stand alone application which sits on your desktop. Widgets generally display information from a remote source or a web-based function such as search.

Advantages Of Network Marketing Businesses
morebusiness.com - The basic structure of a network marketing business is similar to that of any established corporation, where you are your own boss and are solely responsible for your actions.

Are You Suffering From Information Overload?
entrepreneur.com - You have the data at your fingertips, so why is making business decisions so hard? It could be information overload.

Offering Information as Incentive to Buy
ecommerce-guide.com - A successful e-store is one that provides visitors with a powerful and compelling incentive to buy. This incentive can come in one of many forms. Discounts, free shipping and multiple product offers are among the most common, but these can seriously impact your bottom line unless managed closely. Offering free informational products, a trend that has steadily grown in popularity and produces results, however, is another way to make your site stand out without costing you much money.

How Long Should It Take For My Marketing To Work?
ducttapemarketing.com - If you are just starting out or focusing on growth then you should take the time and effort to build the necessary foundation of an ideal target client and core message of difference. Then you can put in motion an increasing series of lead generation tactics to spread that core message.

The Value of Observed Behavior
clickz.com - I recently surveyed a subset of a client's opt-in list that hadn't opened or clicked on a message from my client in nine months or more. My client had sent each person in this group at least one e-mail per month. The vast majority received HTML e-mail (allowing us to track opens). The observed data tells us this group hadn't read an e-mail from my client in at least nine months.

Managing Across the Generation Gap
businessweek.com - Future entrepreneurs are more likely to work with people of all ages. An author on this topic discusses how they can do so successfully.

Business idea takes off
bizjournals.com - Local firm focuses on airport displays, sponsorships.

eBay Expands Classifieds on Auction Platform
auctionbytes.com - eBay has renamed its Ad Format feature "Classified Ads," and will make several enhancements to the classifieds listing format in late February.

Make the most of trade show appearance
usatoday.com - Trade shows are effective not only because key prospects are all under one roof, but they're eager to see what you have to offer. Trade show attendees have the interest, need and time to look at your products or services.

Copywriting With Google`s Dynamic Keyword Insertion Tool
devshed.com - Automation is an odd creature. It usually seems, at first glance, that automating a process can make things easier, simpler and faster.But oftentimes, once an automated process is in place, trouble spots pop up. This is sometimes the case when looking at the copywriting aspect of Google's dynamic keyword insertion tool.

How To Find a Good Accountant
about.com - Many business owners often ask me how do they find a good accountant. So here's a step-by-step guide to selecting and finding a good accountant.

Building An Audience For Your Internet Marketing Business
devshed.com - I’m willing to bet many of the things you have purchased or signed-up for are products and services that have been endorsed by people you know, admire, and trust.And a majority of these endorsements have probably come through email communication. But you don’t follow the recommendations of just anyone who sends you an email, do you? Of course you don’t.

How to Find Ideas For a New Business
startupjournal.com - If you're thinking about starting a small business in retirement, dare to let your mind run out a little bit about what type of business it might be.

Creating Accessible Websites
sitepronews.com - An accessible website is one that allows people with visual, aural, or physical disabilities full access to the information and services available in the same way as able-bodied people.

List-Slaughter or Why Email List Repurposing Is Bad
emailuniverse.com - There are two types of evil when it comes email newsletter publishers who repurpose their email list.

Networking Notes: Be Your Own IM Service Provider
smallbusinesscomputing.com - We're all pretty used to running networked services in our homes or small businesses: Mail servers, file servers, Web servers and the like are common, easily configured and generally easy to run. One service that you might not see as much is instant messaging, mostly because people are content to use the many free public services. Lately, though, it's just as easy to run an instant messaging service as any of the others we've mentioned.

Windows Vista: How Clear Is the View?
nfib.com - Whenever an operating system is upgraded, it's big news. The release of Windows Vista, the newest version of the world's most popular personal computer operating system, is huge. It forces you to make the decision: What should I do?

How to Establish Sales Credibility: It's Not the Stories You Tell, It's the Questions You Ask
marketingprofs.com - I'm sure you'll agree that establishing credibility is one of the most critical elements in securing a new customer. The customer must see you as a credible and trustworthy resource. When we ask our program participants to describe the elements of credibility, they often suggest things like a proven track record, a list of satisfied customers, number of years in business, financial strength, business size, etc.—all are items that contribute to credibility.

Business Love Lessons- How to Steal Your Customer's Heart Away!
businessknowhow.com - Love, just like business, is all about building relationships, working on communication skills and fanning the flame when it starts to die, and remembering the little things that maybe no one else does.

Top Five Internet Marketing Blogs: The Countdown Begins
businesstoolchest.com - With all of these blogs now available, it is harder and harder to discern which ones are worthy of your time. Luckily, to save you the time of sifting through these blogs and out of a sense of altruism for my fellow marketers, I have determined five great internet marketing related blogs for you. Ladies and gentlemen, let the countdown begin.

Creating your customer fan base
bytestart.co.uk - The key to building your customer fan base is simple – build relationships with them. Sounds easy, but as with all relationships whether personal or business, they require thought, interest, dedication and a desire to continue to ‘work at it’.